Hello,
I reached out to EZINK on a Sunday evening, expecting to wait 3-5 business days for a response. To my surprise it wasn’t even 3-5 minutes before they wrote back to me in great detail as well as paying close attention to my question and explaining how they can get their product in my hands as soon as possible(since I have a deadline for when I need the items). They did great and were transparent about everything , ultimately leaving the decision to purchase from them in my hands. EZINK customer service was not pushy or giving me false hope that my item would arrive, it was just a clear realistic expectation for delivery. I ended up placing my order for the 13 items that I needed for this themed party I am attending and have full confidence that the order will arrive in time. I ordered yesterday around 3pm (pst) and it looks like my order is already being processed and picked up by UPS, I was given free express shipping due to the amount I spent. All in all, the customer service alone would bring me back to purchase from EZINK and I would definitely recommend them for all of the design selection. I’ll be sure to comment again once the order arrives and how quickly it made it to my doorstep but for now, Thank you again for the great customer experience EZINK!